For customers outside the UK

Avondale Audio is based in Chesterfield, United Kingdom and we have a large number of customers who live outside the UK. This page is designed to help with the logistics of sending customer owned equipment to us in the United Kingdom along with guidance on completing Customs forms.

Please read carefully:

1. In a prominent place on the package, write the words:

The customs form (usually a small green label) will not provide guidance on this, but just write it on anyway in a conspicuous manner.

2. Also for 'VALUE of GOODS' write a value less than £99 (second hand Arcams are usually around £99 in value).

By adopting the above procedure, re-entry to your own country will be made easier for you when your equipment is returned.

FOR GOODS BEING RETURNED FOR CREDIT - Write these words, again in a conspicuous manner:

The above procedures will avoid our having to pay unwarranted import duties on your behalf and for which we may make a charge.

Please send to:

Thank you for your co-operation

Avondale Audio

 

 

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    “….when I called you, I was told that this power supply would outshine a Hicap and frankly, I had difficulty in believing that. It does all that you said it would in spades - the sound stage has become enticingly real with none of the previous brash elements in the treble, the midrange is now free of the perceived distortion I never quite got used to and the bottom end has extension down into the basement..all from cold I must say..” — DF Manchester, about the SPX1, now superceded by the TPX1